Law firms still tend to make most decisions about practice management on an ad hoc basis: What does your gut tell you to do? However, those attorneys who employ data-driven decision making can gain a tremendous competitive advantage.

There is likely a mentor in your past who told you to make sure that you don’t give away the farm when talking to potential clients. The idea is to leave them wanting more. That’s bad advice.

As the coronavirus, resultant lockdowns and their effect continue to press every sector of society, lawyers continue to respond to what they hope is a blip. Only, it’s not a blip. 

The reason your accounts receivable are high is the same reason every other process in your law firm is relatively untamed: because you don’t apply systems to managing your business.

While most attorneys think that raising rates is a dangerous step, there are ways to manage it without alienating new or existing clients.

Most law firm data and information is "siloed." What I mean by that is that most law firm software programs are not able to "talk" to each other. 

Lots of attorneys are short on cash. But lots of attorneys are also sitting on unsent or incomplete invoices. So, if you’re feeling a cash crunch in your law firm, look to a likely culprit: invoices that need to go out.

Most lawyers would tell you that the attorney-client relationship can be a pretty one-sided equation. Lawyers do a lot for the benefit of clients. Clients, on the other hand...Well, they’re relying on lawyers to do the things for them.

It’s a whole new world for lawyers, but one thing hasn’t changed: there are still a lot of them. 

Although lawyers often guess about what legal consumers want, there are very specific and discoverable things that legal consumers want from lawyers.  And, knowing these things can allow you to convert more clients.