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Is Texting Clients a Good Idea? - Solo Small Firm Practice News

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Solo Small Firm Practice News


Posted on: Aug 1, 2017

As attorneys, we should keep up to date on the pros and cons of new tech, so it’s time to discuss text messaging as a form of communication with a client. There are a few things you should ponder before you decide if you plan to use texting with clients: (1) boundaries; (2) response times; (3) charging; (4) security. Texting can be helpful when trying to locate a client at the City-County Building; but it could be a nightmare when you aren't sure who has access to the phone.

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This article was submitted by Jennifer Bays Beinart, Bays Family Law. If you would like to submit content or write an article for the Solo/Small Firm page, please email Kara Sikorski at ksikorski@indybar.org.

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