From My Paralegal Place:
Paralegals and other non-attorney professionals are often tasked with the initial potential client intake interview. The first consideration is to determine if there is any conflict of interest in communicating with the potential client. All legal practices should have a protocol and means for quickly conducting a conflict check.
Absent a conflict, if all goes well during the interview, it may be the first step to the potential client becoming a valued client.
This article was submitted by Rayann Knepley, Kids' Voice of Indiana. If you would like to submit content or write an article for the Paralegal Committee, please email Kara Sikorski at email@example.com.