Intro by Lottie L. Wathen, Whitham Hebenstreit & Zubek LLP
By now you have undoubtedly seen a video teller at your local bank allowing the bank to reduce the number of on-site employees and still service their customer from a remote location. You've also more than likely used the self-checkout line at the local store, which allows the grocer to have fewer cashiers on the clock and still provide an effective method for collecting money from customers. When I think of machines doing jobs that were previously performed by a human, I cannot help but think of Rosie, the lovable robot housekeeper from the Jetsons (yes, I know this gives away my age a bit). The reality is that technological advances, while helpful in so many ways, are also a bit of a double-edged sword as people are being replaced by machines, software or other technology. Unfortunately, the paralegal profession is not excluded from that trend.
This article reveals that many sole practitioners / small firms (although not necessarily in the Indianapolis market) are hiring fewer paralegals these days. The younger technologically savvy attorneys are utilizing computer programs to do some of the duties formerly done by a paralegal. Fear not, the Paralegal-bot has not quite replaced us yet as there are many things a machine cannot do. Read on to see how the paralegal versus technology battle is playing out these days.
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