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Zoom Tips and Tricks: Usability, Performance and More - E-Discovery, Information Governance & Cyber Security Section News

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E-Discovery, Information Governance & Cyber Security Section News

Posted on: Apr 14, 2020
  • Utilize a suitable internet connection speed. Slow connections will cause lags, skips and other jarring audio and video issues. Sending 1080p HD video requires 3.0 Mbps (up/down)
  • Avoid using the laptop’s internal mic. The proximity to the speakers and keyboard increases feedback and the jarring clickety-clack of your typing, while the distance from you increases echo. Don’t be that participant causing the audio problems!
    • Even the cheap headphones that came with your late-model smartphone have a an in-line microphone that will offer cleaner, more readily understandable sound quality. The older iPhone or Android headphones with the 3.5mm jack can be plugged into a laptop or PC. 
    • Many PCs and laptops can also be paired with your favorite Bluetooth earbuds or handsfree calling device and will be a significant upgrade over the PC/laptop internal mic and speakers.
    • It may be worth investing in a lavalier microphone. These start at $20 or so and will provide professional audio quality. Here's an inexpensive model.
  • Where possible, raise your camera level off the desk. No one wants to look up your nostrils. 
  • Good lighting will improve the appearance of your video feed immensely. 
    • Digital camera sensors lose image quality as ISO sensitivity increases, even as megapixel count remains constant. If your video feed looks grainy, noisy, or otherwise unpleasant when participating in a web conference, chances are you just need better light, not a better webcam. 
    • Light quality matters just as much as quantity. 
      • Color temperature: Many incandescent lights tend to create a yellow, dingey appearance. The traditional incandescent bulb emits light that is roughly 2500K. Consider using bulbs rated for a color temperature between 5000 and 6000K, the color temperature of natural daylight. 
      • Directionality: Even, front lighting is preferable. In each of these examples the light source is the same window. The only change is the direction from which it is lighting the admittedly non-photogenic subject. 
        • Bright backlighting will make you appear silhouetted. If your home office has this issue, you will want a light on your desk as a fill light.

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