By Matthew T. Klein, Indiana Office of Utility Consumer Counselor
I am the Executive Director of Technical Operations with the Indiana Office of Utility Consumer Counselor (OUCC). I oversee a staff of more than 30 utility analysts, including experts in accounting, engineering, environmental science and finance. We file testimony with the Indiana Utility Regulatory Commission (IURC) in electric, natural gas and water/wastewater cases filed by regulated utilities. The OUCC is an independent state agency that is separate from the IURC. In overly simplistic terms, the IURC is the “judge” or “policy maker” and the OUCC is the “public defender of ratepayers.”
It is exciting to work with the very smart, highly-educated and dedicated staff at the OUCC. The workload is tremendous and the issues are numerous and complex. I learn something new every day about the managerial, financial and technical aspects of utilities.
Currently, the more significant challenges the OUCC addresses on behalf of ratepayers include (1) aging infrastructure and related costs; (2) federal environmental mandates; and (3) substantial changes to the utility ratemaking process that have received legislative approval in recent years. Of course, there are many other issues we address from case to case.
If you would like to learn more about the OUCC and receive updates on important cases, please visit our website at www.in.gov/oucc. You’re also invited to follow us on Twitter and “like” us on Facebook.
This post was written by Matthew T. Klein of the Indiana Office of Utility Consumer Counselor. If you would like to submit content or write an article for the Government Practice Section, please email Rachel Beachy at firstname.lastname@example.org.