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What's Better in the Long Run: Emotional or Neutral Speech? - Alternative Dispute Resolution News

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Alternative Dispute Resolution News

Posted on: Feb 11, 2015

By Christine Douglas, Harden Jackson LLC

Take a moment to read this brief article about the importance of using “neutral” speech as opposed to “emotional” speech. Although emotionally charged speech may be an instant attention getter, apparently the use of neutral speech is more memorable.

This post was written by Christine Douglas of Harden Jackson LLC. If you would like to submit content or write an article for the Alternative Dispute Resolution Section page, please email Mary Kay Price at


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